Privacy policy for the APP CallSecure

 Welcome to CallSecure ("App", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains what information CallSecure collects, how it is used and protected, and the choices you have regarding your information.

CallSecure is designed with a privacy-first architecture. "CallSecure" is a dedicated to manage incoming communications mind-free. The READ_CALL_LOG permission is essential to identify callers and apply user-defined safety filters (e.g., allowing only Family or Emergency contacts).

1. Information We Collect

A. Call Information

When you grant the required permissions, CallSecure may access:

  • Incoming call information
  • Missed calls
  • Call duration
  • Caller phone numbers
  • Call status (answered, rejected, blocked)

This information is used only to provide the application's core functionality.

B. Contacts

With your permission, CallSecure accesses your contacts to:

  • Allow calls from trusted contacts
  • Identify family contacts
  • Identify emergency contacts
  • Apply whitelist filtering
  • Prevent blocking trusted callers

Your contacts remain on your device.

C. Device Information

The application may collect limited device information such as:

  • Android version
  • Device model
  • Application version

This information is used only for troubleshooting and compatibility.

F. Analytics (Optional)

Analytics are disabled by default.

If enabled, anonymous usage statistics may include:

  • Number of blocked calls
  • Number of spam detections
  • Performance metrics

Analytics never include:

  • Phone numbers
  • Contact names
  • Personal conversations

2. How We Use Your Information

We use the information only to provide application features including:

  • Call screening
  • Spam detection
  • Unknown caller blocking
  • AI-powered robocall detection
  • Whitelist filtering
  • Blacklist filtering
  • Emergency Mode
  • Family Mode
  • Call analytics
  • Application security
  • Bug fixing

3. AI Spam Detection (in future)

CallSecure uses Artificial Intelligence to classify incoming calls.

Depending on your configuration, spam detection may use:

  • TensorFlow Lite on-device models
  • User-defined spam lists
  • Local heuristics
  • Pattern recognition

Whenever possible, AI inference is performed locally on your device.

No voice recording is collected or transmitted by default.

4. On-Device Processing

CallSecure is designed with a privacy-first approach.

Most processing occurs locally on your device.

This includes:

  • Contact matching
  • Spam detection
  • AI inference
  • Call filtering
  • Ring counter logic
  • Call statistics

Unless cloud features are enabled, your personal information does not leave your device.

5. Cloud Sync (Premium)-in future versions 

If you choose to enable Cloud Sync, CallSecure may securely synchronize selected information across your devices.

Cloud synchronization is optional.

You choose what is synchronized.

Examples include:

  • App settings
  • Whitelists
  • Blacklists
  • AI preferences

Cloud data is transmitted using encrypted connections.

6. Information We Do Not Collect

CallSecure does not collect or store:

  • Call audio
  • Phone conversations
  • SMS conversations
  • Contact photos
  • Microphone recordings
  • Camera images
  • Personal files
  • Passwords
  • Banking information
  • Payment information (except through the app store for subscriptions)

7. Permissions We Request

PermissionPurpose
READ_CONTACTSIdentify trusted contacts and apply whitelist filtering
READ_PHONE_STATEDetect incoming calls and apply call handling rules
ANSWER_PHONE_CALLSReject or silence calls where supported by Android
READ_CALL_LOGDisplay call history and analytics


CALL_PHONE

CALL_SCREENING

POST_NOTIFICATIONSShow call protection notifications and alerts
FOREGROUND_SERVICERun call protection services while active

Permissions are used solely to provide requested features and can be revoked at any time through your device settings.

8. Data Retention

Unless changed by the user:

DataDefault Retention
Call Logs30 days
Spam History90 days
Analytics30 days
Auto Reply Logs30 days
AI Statistics30 days

Users may:

  • Delete individual records
  • Delete all records
  • Reset application data
  • Disable history entirely

9. Data Security

We implement industry-standard safeguards including:

  •    Call Log data are processed locally on the device and never uploaded to a server
  • Secure local databases
  • Least-privilege permission usage
  • Regular security updates

No security method is completely infallible, but we take reasonable measures to protect your information.

10. Third-Party Services in future 

Depending on enabled features, CallSecure may use trusted third-party services such as:

  • Google Play Billing (subscriptions)
  • Firebase Cloud Messaging (optional notifications)
  • Firebase Crashlytics (optional crash reporting)
  • Google Play Services (optional location and platform services)

These services operate under their own privacy policies.

11. Children's Privacy

CallSecure is not directed to children under the age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children.

12. Your Rights

Depending on your interest, you can use the app or uninstall the app; you may have the right to:

Most app data can be deleted directly within the application or by uninstalling it.

13. International Users

If you use CallSecure outside your home country, your information may be processed according to the laws applicable to the services you choose to enable. Optional cloud features may involve processing in other countries with appropriate safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date. Continued use of the application after changes become effective constitutes acceptance of the updated policy.

15. Contact Us

If you have questions or concerns regarding this Privacy Policy or CallSecure, please contact us:

Call Shield Support
Email: infoakshaglobal@gmail.com

Google Play Privacy Compliance Statement

CallSecure accesses call-related information, contacts, call screening, spam blocking, contact-based filtering. we did not collect any Personal information. Sensitive processing is performed on-device whenever possible, and optional cloud features require explicit user consent. Users can revoke permissions or delete their data at any time.

This policy is suitable as a strong foundation for a Google Play submission. Before publishing, replace placeholder contact information, ensure it matches your app's actual behavior, and verify that your Play Console Data Safety form accurately reflects the data your app collects and processes.

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